Mathew D. Torres

Arizona, USA

torres.mathew@gmail.com

480-282-7829

GitHub/Portfolio

Professional Summary

AI Engineer and Software Developer with deep domain expertise in real estate, insurance, and sales operations. 15+ years building technology solutions that solve real business problems, with proven ability to translate complex industry requirements into scalable AI systems and automation workflows. Combines technical proficiency in LangChain, voice AI, RAG pipelines, and cloud architecture with real-world understanding of property transactions, risk assessment, and customer lifecycle management. U.S. Army National Guard Officer (Signal Corps) with leadership experience managing mission-critical communications systems. Entrepreneurial builder able to deliver production-ready solutions that bridge technical expertise, business needs, and user experience.

Core Skills & Tools

AI & LLM Frameworks

LangChain

LangFlow

LlamaIndex

Flowise

CrewAI

AI IDEs & Dev Tools

Claude Code

Claude Flow

Cursor

Windsurf

Cline

Opencode

Gemini CLI

CopilotKit

Voice AI & Telephony

RetellAI

LiveKit

Twilio

Vonage

ElevenLabs

SignalWire

Backend & Databases

Supabase

Neon

PostgreSQL

FastAPI

Node.js

Python

Vector & RAG Systems

Qdrant

OpenAI

ingestion pipelines

metadata/deduplication logic

Cloud & Infrastructure

AWS

Azure

Docker

GitHub

CI/CD pipelines

Professional Experience

Rite Marketing

Founder & Lead Developer

Sep 2008 – Present

Delivered end-to-end web development and AI solutions for small businesses, with deep focus on real estate, insurance, and sales automation. Evolved from traditional web development to modern AI-powered business solutions.

•Designed and deployed hundreds of websites using HTML5, CSS3, JavaScript, and PHP
•Built custom CRM integrations and lead management systems for real estate and insurance clients
•Developed automated workflow solutions that improved sales conversion rates by 35%
•Evolved practice into modern AI solutions, applying domain knowledge to create industry-specific automation tools

Real Estate & Insurance Operations

Business Systems Analyst & Process Optimization Specialist

2015 – 2020

Analyzed complex business workflows in real estate transactions and insurance operations, identifying automation opportunities and designing process improvements that informed later AI system architecture.

•Mapped end-to-end transaction workflows across 50+ real estate deals, identifying 15+ automation opportunities
•Designed data collection systems that improved lead qualification accuracy by 40%
•Created process documentation and workflow diagrams that became foundation for AI automation projects
•Collaborated with agents and brokers to understand pain points that later informed AI solution design

Toro Insurance Group

AI Engineer & Product Builder

2024 – Present

Designed multi-agent voice orchestration flows and built RAG ingestion pipelines for AI insurance systems.

•Designed multi-agent voice orchestration flows using RetellAI and LiveKit
•Built RAG ingestion pipeline (Supabase + Qdrant) with hash-based deduplication
•Developed branded AI voice agents with natural cadence and compliance guardrails
•Automated EZLynx quoting process with intelligent carrier question logic

Fusion Growth Partners

Account Manager & AI Innovator

2023 – 2024

Closed and managed strategic partnerships while developing no-code SaaS prototypes.

•Closed and managed 13+ strategic partnerships
•Built Excel dashboards for performance projections and accountability tracking
•Developed no-code SaaS prototypes to streamline contract parsing
•Integrated Salesforce CRM with AI-driven workflows

MetLife & Beam Dental

Insurance Tech & Analytics

2018 – 2022

Created proposal parsing and visualization systems for insurance brokers.

•Created proposal parsing + visualization system, boosting broker engagement
•Specialized in ancillary insurance products with retention-focused tools
•Partnered with Sequoia and major accounts to streamline renewals
•Built automation and analytics solutions for deal closures

Military Service

U.S. Army National Guard

Officer, Signal Corps

Oct 2011 – Present

•Lead teams establishing and maintaining voice and data communications systems
•Oversaw deployment and security of network infrastructure in field and garrison environments
•Delivered leadership and technical training for enlisted personnel
•CompTIA Security+ certified; maintain compliance with cybersecurity best practices

Selected Projects

RevOffer

(Founder)

Built Supabase + Next.js real estate offer management platform with role-based dashboards

Syntra AI

(AI Engineer)

Designed Supabase/Qdrant RAG ingestion system powering AI insurance assistant

Bold Moves Podcast AZ

(Host/Producer)

Used AI editing/clipping pipelines (FFmpeg, Tavus, Taja AI) to repurpose long-form interviews

Recent Training & AI Certifications

Building AI Voice Agents for Production

DeepLearning.AI • June 2025

Advanced course on building responsive, scalable, and human-like AI voice applications for production environments.

Voice AIProduction SystemsReal-time CommunicationLiveKitRealAvatar

Multi AI Agent Systems with crewAI

DeepLearning.AI • July 2025

Comprehensive training on automating business workflows with multi-AI agent systems and designing collaborative AI teams.

Multi-Agent SystemsCrewAITask AutomationAgent CollaborationWorkflow Automation

Professional Certifications & Credentials

Top Secret / SCI Security Clearance

United States Department of Defense

Active - 2023

Advanced Software Development Java

Code Fellows

2022

Property and Casualty License

Arizona Department of Insurance

2021, Expires 2026

Life and Health License

Arizona Department of Insurance

2015, Expires 2026

CompTIA Security+

CompTIA

2016, Expires 2028

Real Estate Salesperson License

Arizona Department of Real Estate

2014, Expired 2024

Education

Arizona State University (ASU)

B.A. Interdisciplinary Studies

Business Concentration, Minor in Leadership

Summa Cum Laude

GPA: 3.86

•Dean's List Recipient for five semesters

•Army Reserve Officer's Training Corps (ROTC)

•Distinguished Military Graduate

•Sun Devil Marching Band